Returns & Exchanges

At Australian Home, we want you to be completely satisfied with your purchase. If your new homewares aren't quite right, you can return most items within 30 days of delivery for a full refund or exchange.

1

Check Eligibility

Ensure your items are in original, unused condition with all packaging and tags intact.

2

Initiate Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

3

Pack and Ship

Securely package your items and attach the provided prepaid shipping label or drop them off at your nearest designated collection point.

4

Receive Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing